Epicor Service Connect Service Software
Integrate People, Processes, Applications
Finding an effective and efficient business integration platform can accelerate your business environment and keep all parts of your organisation working in sync. In today’s business world the need for integration and automation is everywhere, from sales staff on the road, warehouse staff in the bays, engineers on the shop floor, and even customers and suppliers in your value chain. Linking them all together in a seamless web of commerce and understanding has never been more evident. Epicor Service Connect automation can help with a business integration platform that has everything businesses need to excel in this integrated, automated environment.
Service Software that Integrates and Extends
Epicor Service Connect is a central business integration platform for secure workflow orchestrations within Epicor service software applications and between Epicor and non-Epicor applications. Users can automate tasks and streamline processes to promote efficiency across the supply and demand chains. Extend visibility into your enterprise applications to the entire organisation and to your partners, suppliers, and customers. Epicor Service Connect integrates with EDI supply chain partners using XML, a lower cost alternative to maintaining a full EDI infrastructure.
Epicor Service Connect automation allows users to automate or reduce steps within a multi-step process to promote lean principles and continuous performance initiatives. Employees can focus on value-added activities and management by exception instead of repetitive data entry tasks. Epicor Service Connect automation also allows you to add human workflow activities, such as e-mail and other tasks, to your business process workflow’s. Automating repetitive tasks and adding human workflow items will reduce data entry time and errors and provide quicker availability of valuable information to keep you informed and your business competitive. Epicor Service Connect provides secure workflow processing with logs for both transactional integrity and compliancy. Processes are available for review and tracking while in progress or after the process completes.
Open Standards Service Software Protects Your Investment
The service-oriented architecture (SOA) of Epicor service software solutions enables workflow orchestrations within Epicor Service Connect to streamline processing within the application framework without the need to understand the complexities of integrating applications and processes. Epicor Service Connect uses XML documents to provide simple Web service connectivity to Epicor service software solutions and other applications that support XML standards. Epicor Service Connect makes integration easy by eliminating the need for complex programming interfaces and extra coding through the use of visual designers to link and map the integration, error handling, scheduling, e-mail, and other tasks needed to connect applications.